Refund policy

Last Updated: July 2026

Thank you for shopping with Bloomy Eva.

Customer satisfaction is important to us. Due to the personal care and hygienic nature of our products, please read this policy carefully before placing your order.

Returns

For hygiene and safety reasons, all sales are final.

We do not accept returns once an order has been delivered.

Opened, used, or partially used products cannot be returned under any circumstances.

Refunds

Refunds are only approved in the following situations:

You received the wrong product.

Your order arrived damaged during shipping.

The product has a manufacturing defect.

To request a refund, you must contact us within 48 hours of receiving your order and provide:

Your order number.

Clear photos of the product and packaging.

A description of the issue.

Bloomy Eva reserves the right to review every request before approving any refund.

Approved refunds will be processed to the original payment method.

Shipping charges are non-refundable.

Exchanges

Due to the hygienic nature of our products, we do not offer exchanges after delivery.

An exception may be made only if:

The wrong item was shipped.

The product arrived damaged.

Order Cancellation

Orders may be cancelled only before they have been processed or shipped.

Once an order enters processing or has been dispatched, cancellation is no longer possible.

External Use Disclaimer

Bloomy Eva products are intended for external wellness use only.

They are not intended for consumption or ingestion and are not designed to diagnose, treat, cure, or prevent any disease.

Contact

For any questions regarding this policy, please contact us:

Email: bloomy.eva@hotmail.com